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Helen G. has extensive work experience in various roles within companies in the theater and customer service industries. Helen started their career as a Marketing Assistant at Chichester Festival Theatre in 2004 before moving on to become a Media Relations Intern at Barbican Centre in 2008. Later that year, they became the Deputy Box Office Manager (Systems) at Chichester Festival Theatre. In 2010, they joined Hampstead Theatre as a Box Office Manager for a few months before transitioning to Spektrix. At Spektrix, they held multiple positions including Support Consultant, Project Manager, and finally Senior Project Manager, leaving the company in 2018. Since then, Helen has been working at Feefo where they initially started as an Implementation Consultant. Helen then advanced to the role of Client Solutions Manager before being promoted to Head of Professional Services in September 2021.

Helen G. attended Dartington College of Arts starting in 2005. Helen pursued a field of study in Writing, General. No specific degree name or end year is provided for their education at this institution.