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Ricardo Freitas is an experienced technology professional with a strong background in cloud engineering and software development. Currently serving as a Sr. Cloud Engineering Manager and Interim Cloud Director at Feedzai since November 2021, Ricardo has held various managerial roles at Defined.ai from November 2018 to November 2021, including Senior Manager and Engineering Manager of Site Reliability Engineering. Previous roles include Head of Software Development at FUJIFILM Europe GmbH, where responsibilities encompassed leading development teams and implementing agile methodologies, as well as software development for radiology information systems. Additional experience includes positions as a Software Developer at Fujifilm Portugal, Seamlink, OnTheWay, and FORUM - Informática e Serviços, Lda, focusing on cloud and web development. Ricardo holds a degree from Instituto Superior de Engenharia de Coimbra, earned between 2004 and 2009.