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Francisco Paletta is an experienced IT professional with a robust background spanning over two decades in various roles across multiple organizations. Currently serving as IT Manager at Feedzai since November 2019, responsibilities include overseeing IT personnel and daily operations, as well as managing recruiting, training, and performance evaluations. Previous experience includes positions at EAI Brasil as VoIP / UC Business Technical Manager and IT Infrastructure Technical Advisor, and at Mars in various IT coordinator roles. Francisco has also contributed as an adjunct professor in computer networking and information systems, alongside extensive consulting work in infrastructure and VoIP technologies. Educational credentials include a Bachelor’s degree in Computer Science, graduate certificates in Computer Networking and People Management, showcasing a solid foundation in both technical and managerial disciplines.