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Kristie Wells is a seasoned professional with extensive experience in customer experience leadership and strategic initiatives. Currently serving as VP of Customer Experience at Feed Media Group since February 2022, Kristie focuses on enhancing business capabilities in streaming major-label music and improving customer engagement. As the Founder and Customer Experience Catalyst at AdHocnium, Kristie specializes in designing engagement strategies for diverse organizations. Previous roles include Director of Community Network at Palmetto, where Kristie developed programs enhancing customer experiences, and Director of Global Social Media and Customer Engagement at Ancestry.com, collaborating with various teams to enrich customer value. Kristie also co-founded Social Media Club, overseeing global operations and leading volunteer initiatives. Furthermore, Kristie has held significant positions at Joyent, Gupta Technologies LLC, and Ragingmouse.com, contributing to marketing, advocacy, and project management across varied sectors.