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Kwabena Gibb is an experienced professional who has worked in various roles within the IT industry. With a background in mathematics from Clark Atlanta University, Kwabena has held positions such as Director of IT at BC2Envy, Senior FedNow Operations Center Manager at the Federal Reserve Bank of Boston, NOC Senior Operations Manager at ePlus inc., Cloud Management Operations Team Lead and Operations Trainer at IBM. Throughout their career, Kwabena has demonstrated expertise in managing operations, overseeing IT projects, improving workflow, training employees, and ensuring customer satisfaction. Kwabena has also implemented new programs and policies to increase profitability and efficiency within challenging market environments.