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Jackie is an executive vice president and the chief administrative officer of the Federal Reserve Bank of Boston, responsible for day to day administration of the Bank. She is both a member of the Executive Committee and chairs the Enterprise Risk Committee. In 2011, Jackie assumed responsibility for a number of key corporate functions at the Boston Reserve Bank and in 2019, Jackie moved into the chief administrative officer role. She has significant experience working on initiatives across the Federal Reserve System, including serving as the prior chair of the Subcommittee on Human Resources. Previously, Jackie built over 20 years of experience in banking supervision, regulation, and credit – evaluating the condition of banking organizations located in New England, analyzing mergers and acquisitions, and managing the lending activities of the Discount Window. In addition to her work in the Federal Reserve, Jackie serves on the board of directors of the United Way of Massachusetts Bay and Merrimack Valley and the executive committee of the Boston Municipal Research Bureau.

Jackie received a bachelors of science from Union College in Schenectady, New York and an M.B.A. from Northeastern University in Boston, Massachusetts.