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Susan Barnes has extensive experience in the financial services sector, currently serving as Chief Operating Officer at FedChoice Federal Credit Union since May 2003. Over the years at FedChoice, Susan has held various leadership roles, including SVP of Asset & Payments Strategy, Lending Services Director, and Human Resources Director. Prior to joining FedChoice, Susan was an HR Strategic Business Partner/Manager at Acterna from 1990 to 2003. Susan's educational background includes training from the Consumer Bankers Association Executive Banking School and studies at the University of Maryland Global Campus.