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Joseph Coppola has extensive work experience, with their most recent position being as the Director of Customer Experience at FCP Euro, a $250 Million+ online retailer of Genuine and OEM Parts for European Cars. In this role, they are responsible for ensuring quality and service, with a brand promise of only selling products they would use themselves. Prior to this, they served as the Retail & Operations Manager at FCP Euro and was responsible for managing retail operations. Before joining FCP Euro, Joseph worked at State Farm Insurance as a Multi Line Account Representative, where they handled sales and debriefing of property, casualty, life, and health insurance accounts for customers.

Joseph Coppola attended Johnson & Wales University from 2003 to 2005, where they studied Business Management.