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Laila Santiago's work experience includes working as a Creative Recruiter at FCB Chicago since 2021. Prior to that, they worked at Artisan Talent from 2019 to 2020, where they recruited creative talent in the digital, marketing, interactive, and design space. Laila sourced, interviewed, and placed candidates ranging from entry-level to Director level roles at Fortune 500 companies and start-ups. Laila also worked as an Account Manager + Recruiter at Adamis Group USA from 2016 to 2019.

Laila Santiago attended Buffalo State University, where they pursued a Bachelor of Science degree in Fashion Merchandising. The specific years of their education are not mentioned in the provided information.