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Toni Pope is an experienced customer care advocate currently working at FastPay, an AvidXchange Company, since January 2023, where responsibilities include managing customer inquiries and troubleshooting escalated concerns. Prior roles include positions at TRANZACT, PureTalk, iQor, UnitedHealth Group, and Xerox, focusing on insurance analysis, technical support, and customer service. Toni Pope has developed a strong skill set in customer engagement and support, demonstrating professionalism and an ability to resolve issues effectively. Educational background includes attendance at Durham Technical Community College and a high school diploma from West Mecklenburg High School.