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Michelle L. is a seasoned professional with extensive experience in customer success and account management. Currently serving as a Principal Customer Success Manager at FastPay, an AvidXchange Company, since March 2022, Michelle has previously held key roles at Iris, ViralGains, PayPal, AE Ventures, PetEdge Dealer Services, and Forrester Research. Notable accomplishments include building strategic relationships with enterprise clients, managing teams, overseeing product development feedback, and generating new business across various industries. Michelle's solid educational background includes a degree from Suffolk University.