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Iva Zaharieva is a Customer Service Executive at Fastmarkets since December 2022, with prior experience as a Junior HR Specialist at Amusnet Interactive, where responsibilities included employee onboarding, maintaining personnel files, and handling HR administrative tasks. At SGT Auto Transport, Iva worked as a Dispatch and Support Agent, focusing on B2B and B2C communication and customer verification. Additional roles include teaching English at LeafCup English Cafe and School and serving as an English Teaching Assistant at Keio Yokohama Elementary School. Iva holds a Bachelor of Science in Psychology from the University of Birmingham and participated in the Keio International Program at Keio University.