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Beatrix Wilder is an experienced professional in customer success with a strong background in the travel and logistics sectors. Currently serving as the Global Customer Success Manager at Fastmarkets since March 2022, Beatrix previously held the position of Client Success Executive at ICIS from July 2020 to March 2022. Earlier experience includes a role as Business Support Executive at Air New Zealand and Sales Support Agent at Delta Air Lines, where Beatrix gained expertise in negotiating group fares, ensuring compliance, and managing sales reporting while demonstrating strong communication skills in both English and German. Beatrix holds a Master's degree in Anglistik/Amerikanistik from Humboldt-Universität zu Berlin, completed from 1995 to 2001.