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Since 2004, Neil has been the primary user experience designer for Fastmail. In 2013, he became a company director, and later had a primary role in the development of Topicbox. He is the author of several open-source JavaScript libraries, including the popular Squire rich text editor. Neil is the editor of the specification for JMAP, the new open email, calendar, and contacts synchronisation protocol, and is an active contributor in the Internet Engineering Task Force (IETF). He has a master’s degree from Cambridge University.