Dan Uluceanu is an experienced Customer Support Engineer at Fastly, having joined the company in December 2022. Prior to this role, Dan served at Dejero from September 2011 to July 2022, where contributions included serving as a Technical Account Manager, Field Sales Engineer, and Technical Support Analyst. In the position of Technical Account Manager, Dan managed complex customer technical support, conducted POCs and demos, and provided post-sales support. As a Field Sales Engineer, responsibilities involved working closely with regional sales representatives and cross-functional teams to ensure efficient customer deployments, conducting technical briefings, and advising on customer technical needs. Additionally, as a Technical Support Analyst, Dan handled emergency technical calls and collaborated with teams to resolve software issues.
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