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Awais Ashraf has over 17 years of work experience, with their most recent role at Fastly as a Senior Technical Manager. Prior to that, they worked at Virgin Media O2 as an Operations & Delivery Manager. Awais spent a significant portion of their career at O2 (Telefónica UK), where they held various roles including Operations Services and Network Manager and Senior Network Engineer. Awais also worked at Axians as a Network Engineer, GTT as a Network Analyst, Carphone Warehouse as a Technical Support Engineer, and BT in Technical Support.

Awais Ashraf obtained their Master's Degree in Network Systems from the University of Sunderland from 2004 to 2006. In addition, they have received certifications in Agile Foundation and Practitioner from APMG International, CCNA and CCNP from Cisco, ITIL from ITIL Certified, JNCIA from Juniper, NRS from Alcatel-Lucent, and PRINCE2 Foundation Certification Training from PRINCE2.com. The specific months and years when these certifications were obtained are not provided.