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Henriette Lima has extensive experience in customer service and pharmaceutical roles. At Farmasiet, Henriette has held positions such as Customer Service Specialist, Teamleder kundeservice, and Kunderådgiver since October 2016. Prior to this, Henriette worked at Boots Norge AS from June 2011 to October 2016 as an Autorisert apotektekniker and Medarbeider, gaining valuable expertise in the pharmacy industry.