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Leandro A. is an experienced professional in the technology and support sector, currently serving as an Analista de Suporte Pleno at Farmácia Roval since March 2015. Previous roles include Instrutor de Informatica at Formação Cursos, where Leandro provided instruction in administration and IT from May 2014 to February 2015, as well as a position in Suporte e Manutenção at Noortek Information Security Technology, delivering helpdesk services across multiple cities in 2013. Earlier experience includes working as an Analista de suporte de infraestrutura at Pc Link - Provedor de Internet, focusing on internet installation and technical support from September 2010 to December 2012. Leandro A. holds a degree in Processos Gerenciais from UNIBRA and a technological degree in Manutenção e Suporte em Informática from Faculdade Maurício de Nassau, complemented by a technical qualification from Instituto Aliança.