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James Summers is an experienced Enterprise Systems Analyst who has worked with various companies such as Farm Credit Mid-America, Deloitte, Humana, Appriss, and Kindred. With a background in IT management, project analysis, and service engineering, James has a strong skill set in ServiceNow platforms, Configuration Management, troubleshooting, project management, and vendor selection. Through their roles, James has demonstrated expertise in providing technical direction, resolving platform issues, and implementing solutions to improve organizational processes. James holds an Associate's degree from Umpqua Community College and has a strong educational background from Louisville Technical Institute and the University of Louisville.