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Ian Chang-Yen, PhD has a diverse work experience in the field of systems engineering and administration. Ian is currently working as a Systems Engineer Lead at Farm Credit Bank of Texas since August 2021. Prior to this, they served as a Lead Systems Engineer at National Spine & Pain Centers from July 2020 to August 2021.

Ian has also worked at The Advisory Board Company, where they held multiple roles including Lead Systems Systems Adminstrator/Engineer from March 2018 to September 2020, and Senior Systems Administrator/Engineer from October 2015 to September 2020.

Before joining The Advisory Board Company, Ian worked at the University of Louisiana at Lafayette for several years. Ian served as a Senior Systems Administrator from July 2008 to October 2015, where they maintained and upgraded Windows and UNIX environments supporting Computer Science researchers and students. Ian also managed an Active Directory domain with 150+ workstations, servers, and 300+ users.

Furthermore, Ian had a role as a Systems Administrator/Cluster Support/Researcher at the University of Louisiana at Lafayette from 2003 to 2008. Here, they expanded the Windows enterprise knowledgebase by designing and deploying a Windows domain for students and faculty/staff. Ian also performed system maintenance, user management/training, and troubleshooting for a 96-node Linux cluster.

Ian's early experience includes working at The Center for Learning and Assessment Technologies as a Systems Administrator, where they provided service and support for Windows domain environments. Here, they maintained low-downtime enterprise web-server infrastructures and provided support for a multi-tier deployment serving multiple universities in Louisiana.

Overall, Ian Chang-Yen, PhD has a strong background in systems engineering and administration, with experience in both academic and corporate settings.

Ian Chang-Yen, PhD received their Bachelor of Science (B.Sc.) in Computer Science from Louisiana Tech University, where they attended from 1995-2000. Ian then pursued their Master of Science (M.Sc.) in Computer Science at the University of Louisiana at Lafayette, completing their degree from 2001-2003. Ian Chang-Yen continued their education at the University of Louisiana at Lafayette, earning their Doctor of Philosophy (Ph.D.) in Computer Science from 2003-2014.