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Susan Uriegas is a seasoned professional with extensive experience in change management, business analysis, and project management across the financial services industry. Currently serving as a Change Management Analyst at Farm Bureau Bank since November 2019, Susan has played a significant role in supporting system integration and compliance initiatives. Previous positions include Office Administrator at Legacy Heart Care and Trinity Heart Care, Business Analyst at Security Service Federal Credit Union, and Project Manager/Business QA Analyst at KForce Global Solutions, where Susan effectively managed projects and improved user experience for banking systems. Holding a Bachelor of Business Administration in Business Management from The University of Texas at San Antonio and a Six Sigma Green Belt certificate from Villanova University, Susan combines strong analytical skills with a strategic approach to optimize business operations.