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Shaida Begum Ratna is an experienced accounts payable officer currently employed at Fantastic Furniture since September 2021, with a previous role at Lantrak Resource Management in the same capacity from March 2017 to September 2021. Prior to that, experience includes positions as a customer service specialist at Cyient Australia and a client services coordinator at SAI Global. Additional roles encompass volunteer work as a Telecross Teller at the Australian Red Cross and an administrative assistant at The Smith Family. Shaida also held an executive officer position at Jamuna Bank Limited and worked as a customer service representative at Standard Chartered Bank. Educational qualifications include a Master of Business Administration in Finance from Asian University of Bangladesh, a Bachelor of Business Administration in Marketing from the same institution, and a Diploma in Banking Services Management from TAFE NSW.