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Jennifer M. Chan has a solid background in sales and marketing, with experience in various publishing companies. Jennifer M. was the Executive Director of Sales & Marketing at Fantagraphics Books, where they managed communication with distributors and retail accounts, monitored sales, and developed promotions. Prior to that, they served as the Marketing Manager at Skyhorse Publishing, overseeing marketing campaigns and strategies for both adult and children's books. Jennifer also worked as a Sales Manager at TOON Books and an Imprint Sales Manager at Random House, where they managed sales and collaborated on promotions. Jennifer M. began their career as a Sales and Marketing Coordinator at W. W. Norton & Company, where they were responsible for communication and coordination between the trade sales department and distribution clients.

Jennifer M. Chan attended Boston University from 1993 to 1997, where they obtained a Bachelor of Arts (BA) degree in English Language and Literature/Letters.