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Jones is a member of Fannie Mae's Management Committee and oversees the company's Human Resources function responsible for designing and delivering a comprehensive enterprise-wide strategy to attract, retain, engage, and develop talent and support business and strategic priorities.

Jones most recently served as Senior Vice President and Chief Human Resources Officer at PRA Group, a global financial services firm with approximately 5,000 employees and clients and customers across 18 countries. Prior to PRA Group, Jones held Senior Vice President positions at SunTrust Bank, AIG, and Crestar Bank. In these roles, she led national and global Human Resources functions, including talent acquisition, talent management, learning and development, succession planning, HR systems, total rewards, diversity and inclusion, and organizational design.