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John Purnell has a diverse work experience spanning over 28 years. John started as Regional Product Marketing Manager at WordPerfect Europe in 1993. Later, they worked as OEM Channel Manager at ProClarity Corporation, a Business Development Manager at Microsoft, and as President at eBSI Americas. From 2008 to 2018, they worked as Chief Revenue Officer at QuickMAR, a software company providing clinical and operational software for long-term care facilities. Currently, they are serving as CEO at Family Hotline, a video chat service designed specifically for seniors. In addition, they worked as Chief Revenue Officer (VCRO) at AL CloudCare for a brief period. Their roles have mainly focused on building and managing sales operations, forming strategic partnerships and managing worldwide indirect sales channels across various business sectors.

John Purnell received their high school diploma from the American International School of Lisbon between 1981 and 1983. John then attended Brigham Young University from 1985 to 1989, where they earned a Bachelor of Science degree with a double major in Psychology and Portuguese.