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Lietza Ortega Garcia is an accomplished professional with a Bachelor's degree in Social Work and Spanish from The University of Memphis. Currently serving as an ACA Navigator II at Family & Children's Service since September 2020, Lietza executes outreach and education campaigns, conducts eligibility screenings, and provides facilitated enrollment services for health programs. Prior experience includes roles as a Bilingual Healthcare Access Specialist at Latino Memphis and Program Associate at UMRF Ventures, where Lietza developed strong technical support skills and effective communication abilities. Previous positions also encompass a Shift Lead role, a Technical Support Agent for FedEx, and a Sales Advocate at Cricket Wireless. Lietza has consistently demonstrated a commitment to client support and community service throughout a diverse career path.