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Lacey T. is a skilled Quality Assurance Analyst and Plan Documents and Regulatory Analyst at Fallon Health, with extensive experience in managing commercial schedule benefits and ensuring compliance with regulatory guidelines. Lacey's background includes serving as a Government Program Eligibility Specialist for the PACE program, where responsibilities involved overseeing enrollment processes and financial analysis in line with Medicaid and Masshealth regulations. Additionally, Lacey has held roles in customer service, logistics management, and technical theatre, demonstrating a diverse skill set across multiple industries. Lacey holds a Bachelor's degree in Health Care Administration from Southern New Hampshire University and possesses over 15 years of technical theatre expertise.