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Agnes Wong is a seasoned professional with extensive experience in business analysis and project management within the healthcare sector. Currently serving as a Principal Business Analyst at Fallon Community Health Plan since August 2007, Agnes leads complex technical projects and shapes enterprise-wide solutions. Prior roles include conducting internal audits for compliance with the Model Audit Rule and managing the Core Business Application Modernization project. Before joining Fallon Community Health Plan, Agnes held positions as a Consultant Project Manager at Tufts Health Plan and as Manager of Configuration & Reimbursement Systems and Senior Systems Analyst/Project Manager at Harvard Pilgrim Health Care, showcasing a robust background in systems and process optimization.