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Gabriele Bartoli has a diverse background in customer support, system administration, DevOps engineering, and tech support. Bartoli worked at Teatro alla Scala as an usher before transitioning to their current role as Admin and Infrastructure Tech Lead at Fairphone. With a degree in Visual Effects and Digital Film Making, Bartoli also has a strong educational background in IT and science. Additionally, Bartoli is skilled in process design and software/IT-oriented work on the team's platform, Zendesk.