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Ken Tran is currently the Front Office Manager at Fairmont Resort Blue Mountains by MGallery. Prior to their current role, Ken served as the Assistant Front Office Manager at Novotel Sydney Brighton Beach and Assistant Manager at Ibis Sydney Airport. Ken has a Bachelor's degree in Hotel and Resort Management from Blue Mountains International Hotel Management School. With a background that includes positions at Primus Hotel Sydney, Hyatt Regency Sydney, and various other hospitality establishments, Ken has built a solid foundation in hotel operations and guest services.