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Simon Horowitz has a diverse work experience spanning multiple industries. Simon currently works at Fairjungle as the Head of Customer Care, a position they have held since March 2023. Before that, they were a Customer Support Manager at Pleo from February 2022 to January 2023.

Prior to their current roles, Simon worked at Dashlane for a significant period. Simon served as the Customer Support Operations Manager from February 2018 to January 2022. Before that, they were the Customer Support Operations Lead from June 2016 to February 2018 and started their career at Dashlane as a Customer Support Specialist from December 2014 to May 2016.

Simon's early work experience includes a Front Office Management Trainee position at Shangri-La Hotels and Resorts from June 2014 to October 2014. Simon also held the same position at Courtyard by Marriott Suzhou from August 2013 to February 2014.

Before venturing into the hospitality industry, Simon worked as a Sales and Marketing Assistant at Huatian Chinagora Hotel from January 2013 to June 2013. Simon also had a brief stint as a Programs Coordinator Assistant at Renmin University of China, Sino-French Institute from May 2012 to July 2012.

Simon Horowitz completed a non-degree academic year at the University of Vermont in 2009-2010, studying Chinese studies, economics, politics, and history. Simon then went on to earn a Bachelor's degree in International Negotiation and Relations from Université Paul Valéry - Montpellier III from 2008 to 2011. Following that, they pursued a Master's degree in International Negotiation and Relations at Renmin University of China from 2011 to 2012. Lastly, they obtained a second year Master's degree in International and Intercultural Negotiation from Aix-Marseille University in 2012-2013.