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Maria Castillo is currently a Team Manager Customer Experience at Alorica, where Maria handles operations team management, tasks management, agent follow-up, customer metric analysis, and brand goals. Prior to this, Maria worked as an Opportunity Generator at Faim Marketing, Lead Writer at Grand Rapids Law Group, and Content Creator at Universidad Mesoamericana. Maria also completed an internship at Cotton Incorporated and holds degrees in Fashion Design from Universidad del Valle de México and NABA Nuova Accademia di Belle Arti.