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Tony H. is an experienced operations leader with a strong background in managing service delivery and client relationships within the mobility sector. Currently serving as the Director of Operations at Factur since December 2021, Tony previously held various roles at MOBI Wireless Management from October 2012 to December 2021, including Director of Service Delivery and Operations, where responsibilities involved overseeing software management for mobile devices and addressing customer escalations. Tony also worked as a Director of Service Delivery at Tangoe from October 2018 to December 2021 and began a career in retail sales at AT&T Mobility. Demonstrated expertise includes operational support, managing customer interactions, and identifying process improvements.