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Charles Caldwell currently serves as the Inside Sales Manager at Facilisgroup, having joined in December 2022. Concurrently, Charles is the Minister of Music at Kennerly Temple Church of God, a position held since August 2020. Charles has diverse experience in sales and outreach roles, including serving as an Outreach Coordinator at Oak Street Health, where responsibilities included developing relationships with businesses for patient acquisition. Previously, Charles worked as a Call Center Scheduling/Patient Care Coordinator at Saint Clair Communications, focusing on high-quality customer interactions, and as a Call Center Inside Sales Advisor at Spectrum, ensuring customer satisfaction. Additionally, Charles held a Business Advisor role at Thryv, advising companies on marketing strategies. Charles graduated from O'Fallon Township High School with a general education degree.