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Reyna Taylor is a seasoned professional in customer success and support with a robust background spanning multiple industries. Currently serving as the Director of Customer Success at Face Reality Skincare since September 2022, Reyna previously held significant roles such as the Head of Customer Support at Hyperice and Scoot Networks. Reyna's expertise includes strategic leadership, innovative training, and process improvement, as demonstrated during tenure at Lending Club, where Reyna achieved notable efficiency gains and drove significant loan issuance. Reyna's career also includes leadership positions at Bank of America, focusing on training and performance improvement for large teams, and a strong foundation in sales and customer service from early experiences at Macy's.