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Patti Cassalia has a diverse work experience spanning multiple roles and industries. Patti has primarily worked in the skincare industry, starting their career at Face Reality Acne Clinic as an Acne Specialist/Esthetician/Remote Client Manager, where they managed clients through the process of clearing acne. Patti also managed the remote B2C client program and provided daily email support.

Patti then moved to Face Reality Skincare, where they held various positions. As a Channel Manager/Esthetician Manager/Clinic Manager, they created and managed the Face Reality Professional Channel Certification Program, launched the Certified Professional Training program, and provided daily support for certified specialists. Later, as a Product Manager, they led the strategic development of all Face Reality branded products, overseeing the entire product life-cycle. Currently, they hold the position of Sr. Manager, Product & Protocol, where they are responsible for the lifecycle of new and existing products and protocols, collaborating with various departments and customers to ensure business objectives are met.

Prior to their skincare roles, Patti worked at Socket Mobile, Inc. as a Sr Product Marketing Manager, where they championed and managed the product life cycle for various products. Patti also served as the Corporate Communications Manager, responsible for press relations, product reviews, and website activities. Patti started at Socket Mobile as a Senior Technical Support Specialist, providing technical support to customers and implementing various initiatives to improve support services.

Before joining Socket Mobile, Patti worked at Coactive Computing as a Technical Support Specialist. In this role, they provided technical support to customers via telephone, email, and online services. Patti also created training sessions for the Engineering staff and managed the CompuServe Forum for customer support.

Overall, Patti Cassalia has demonstrated their expertise in skincare, product management, technical support, and customer service throughout their career.

Patti Cassalia's education history includes attending Merrimack High School. Patti has also studied at the University of New Hampshire but does not have a specified degree or field of study.