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Jen Burgess has extensive work experience in various roles and industries. Jen currently serves as the Head of Customer Strategy & Marketing at Fablink Group since 2023. Prior to that, they worked as an Interior Designer at The Final Detail in 2021. From 2012 to 2022, Jen held multiple positions at Caterpillar Inc., including Global Program Manager, Business Development Manager, NPI Commercial & Marketing Manager, Product Marketing Consultant, and Market Development Consultant. Before that, they worked at UTi Worldwide Inc. as a Global Marketing Manager, Sales Operations Manager, Business Development Manager, and Marketing & Proposal Manager. Jen's career began in 2004 as a Career Services Manager at ECPI University.

Jen Burgess has a Bachelor of Arts degree in English from Clemson University. Jen also holds a Master of Business Administration degree from North Greenville University. In addition to their degrees, Jen has obtained certifications as a Certified Interior Designer from the British College of Interior Design and in Marketing Analytics from the University of Virginia through Coursera.