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Abby Utsinger is an experienced professional in sales operations, currently serving as the Director of Sales Operations at Faber-Castell USA since March 2024. Previously, Abby held the position of Director of Global Sales Operations at PlayMonster from November 2014 to March 2024, where responsibilities included establishing advanced sales operations infrastructure and leading the implementation of real-time POS reporting and global sales reporting. Abby's career at PlayMonster also encompassed roles as Senior Manager and Sales Operations Manager, focusing on enhancing efficiencies through 3rd party tools, managing transitions during acquisitions, and developing operational protocols. Abby began their career in accounting, contributing to system onboarding and asset tracking. Abby graduated with a Bachelor of Science in Accounting from Upper Iowa University in 2013.