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Shannon Watchman has a diverse background in business operations and client engagement across several companies. Currently serving as Business Operations Manager at F12.net since August 2019, Shannon has held various roles including Client Engagement Manager and Client Engagement Coordinator Team Lead. Prior experience includes an ITM Coordinator position at Level4 Technologies and multiple administrative roles at Technical Safety BC, where responsibilities included processing applications and ensuring compliance with service standards. Additionally, Shannon has experience in inside sales and customer service, having worked as an Inside Sales Marketing Manager at Menzies Metal Products and an Inside Sales Manager at Advanced Call Centre.