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Kevin G. is a seasoned professional with extensive experience in technical account management and network administration. Currently serving as a Technical Account Manager at F12.net since January 2024, Kevin is responsible for project planning, customer communications, SLA evaluations, KPI reviews, and mentoring team members. Prior to this role, Kevin has held key positions including Senior Technical Specialist at Xylotek Solutions Inc., where responsibilities encompassed network security, project management, and customer relationship management, among others. Kevin's career began as a Network Administrator at Ontario College Application Service, with earlier roles including network administration and quality assurance in the pharmaceutical sector. Kevin's educational background includes studies at Conestoga College, Sault College of Applied Arts and Technology, and various training programs in technology and management.