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Allen Alzona has a professional background in customer service and business development, with experience in companies such as Dow Jones, Skai Blue Media, and F.A. Davis Company. Allen is known for providing excellent support to customers and has also worked in technical roles, such as assisting with CAD drawings and assembly of components for the military. In the current role as Integration Services Coordinator, Allen continues to excel in resolving escalated tickets, maintaining product knowledge, and effectively communicating with instructors and students.