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Anne Katrina T. has extensive experience in customer success and management, currently serving as Key Accounts Team Leader at ezyCollect since October 2016, where responsibilities include managing a team, client onboarding, retention, upselling services, and addressing account issues. Additionally, Anne has worked as a Freelance Writer on Fiverr and as a Professional Writer on Upwork since 2008. Previous roles include Business, Health, and Lifestyle Coach at Usana Philippines, HR/Admin Manager at Corporate Holdings Management Inc., HR Recruitment/Training/ER at Metrodrug, Inc., and Managing Director/Sales Director at Profriends, Inc. Anne holds a Bachelor's degree in Psychology and an AB in Guidance and Counseling from St. Scholastica's College, Manila.