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Andrei Vrabie is an experienced Service Manager at Ezugi since September 2018, responsible for overseeing studio operations and resolving game irregularities. Previously, Andrei held roles as Head Of Service Management and Casino Dealer, presenting various casino games and ensuring exceptional customer experiences. Prior to Ezugi, Andrei worked at Evolution Gaming as a Game Presenter and at Generali România as a Corporate Underwriter, specializing in risk evaluation and client communication. Andrei possesses a Bachelor's degree in Computer Science from Universitatea Româno-Americană din București and has developed strong customer service, communication, problem-solving, and technical skills throughout a diverse career.