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Andres Henriquez is an experienced operations professional with a strong background in revenue and sales operations, currently serving as a Revenue Operations Analyst and previously as a Sales Operations Administrator at EZRA Coaching since July 2022. Prior to this role, Andres worked at Amazon from August 2021 to June 2022 as a Manager of Operations, leading a team of 50-100 associates, driving operational goals, and utilizing data analysis to enhance processes and product compliance. Notable achievements include improving automation processes to attain the top rank in North America, increasing productivity by 20% through a large-scale project, and enhancing departmental performance significantly in a short timeframe. Additionally, Andres served as an Area Manager at Amazon, implementing process improvements and achieving significant reductions in crossing traffic and entry cycle times. Andres holds a Bachelor's degree in International Business from Humber College, earned between 2017 and 2021.