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Kunal Jain has a diverse work experience starting from 2002 when they worked as a Software Engineer at Integra. Kunal then moved on to work as a Tech Lead at Tavant Technologies from 2003 to 2006. Following that, they worked as a Senior Member Technical Staff at Oracle in 2006 and as a Technical Lead at Prediction Logic from 2007 to 2008. In 2008, they worked as a Technical Architect at Eos Software Systems before joining Yatra Online Pvt Ltd as a Dev Manager from 2008 to 2011. In 2011, Kunal founded EzeiaTech Systems Pvt Ltd and served as the Founder, responsible for research, conceptualization, and development of products. In 2014, they co-founded Ezia, a customer behavior intelligence and lead generation platform. Most recently in 2020, Kunal founded ODIO, focusing on understanding the power of conversation and its impact on businesses.

Kunal Jain attended the Indian Institute of Technology, Delhi from 1998 to 2002, where they obtained a Btech degree in Civil Engineering.