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Krunal Thakkar is a skilled professional in customer support and service delivery, currently serving as a Team Lead at Yanolja Cloud Solution since November 2016, where a strong focus on exceptional guest service and team success is emphasized. Previous experience includes roles as a Customer Support Executive at a SaaS company and as a Customer Service Representative at Synergy Business Solutions. Earlier career stages include working as a Quality Analyst and BPO Executive at TransForm Solutions and as a Junior Software Engineer at Aalidhra Textool Engineers Pvt. Ltd. Educational qualifications include a Bachelor of Science in Computer Science from Shree Ramkrishna Institute of Science.