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Jim Kruse has a strong background in operations and leadership roles. Jim started their work experience in 2005 as the Director of Operations at Hoveround Corporation. From there, they progressed to become the Vice President of Client Services and eventually the Chief Operations Officer. Jim held these roles until 2017. In 2018, they joined EZ-ACCESS as the Executive Director and later transitioned to the role of Chief Operations Officer in April 2021.

Jim Kruse attended the University of Florida from 1997 to 2001, where they obtained a Bachelor of Science (B.S.) degree in Business Administration and Management, General. Jim has also obtained additional certifications in ISO 13485:2016 Certified and Joint Commission Accredited. However, no specific information is provided regarding the institution, month, or year of obtaining these certifications.