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Shubham Singh Langhey possesses over four years of experience in Customer Success and Client Account Management within the software startup and SaaS sectors. Currently serving as a Customer Success Specialist at Exxat since June 2023, Shubham also holds the position of Assistant Customer Success Manager at Paradiso Software since March 2021. Previous experience includes working as a Client Account Manager at MyGate from April 2019 to March 2021, where onboarding and customer support were key responsibilities. Educational qualifications include a Bachelor of Engineering in Mechanical Engineering from Jaywant Shikshan Prasarak Mandal's Rajshree Shahu College of Engineering and an MBA in Marketing from Symbiosis Centre for Distance Learning, alongside an academic background from Army Public School Ratnuchak.