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Mike Morey is a seasoned technical support engineer with extensive experience in networking environments. Currently serving as a Principal Technical Support Engineer at Extreme Networks since October 2015, Mike provides support for Network Edge, Data Center, and Network Core environments, specializing in multiple networking protocols and hardware configurations. Prior experience includes roles as Access Operations Supervisor at Global Capacity, where Mike advanced from a Tier 2 Access Repair Agent to managing agent development and performance, and earlier positions as Solutions Engineer at ViaWest and Systems Administrator at CQG, Inc. Mike holds a Bachelor's degree in Computer Systems Networking and Telecommunications from Westwood College, Denver North, obtained between 2000 and 2003.