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James Kater has extensive experience in service sales, currently serving as the Director of Service Sales for Enterprise, SP, OEM, LATAM, and US Commercial at Extreme Networks since July 2017. In this role, James focuses on recurring revenue tied to maintenance and subscription services while ensuring customer success. Previously, James held several leadership positions at Cisco from April 2000 to December 2016, including overseeing service sales across Asia Pacific and Japan, managing a significant sales team, and contributing to the development of software sales pipelines. James commenced their career with roles in sales at Reynolds & Reynolds and L.A. Cellular Telephone Co. James holds a Bachelor of Science degree in Marketing from California State University-Long Beach.